Terms of Service
Last updated: April 13, 2026
1. Acceptance of Terms
By accessing or using SendEstimates (“the Service”), operated by Apollo Digital Foundry LLC (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. You must be at least 18 years of age to use the Service.
2. Description of Service
SendEstimates is a web-based application that allows contractors and service professionals to create, send, and manage quotes and estimates for their clients. The Service includes quote creation, delivery via email and SMS, electronic signature collection, and related features. We are a technology provider — we provide tools for creating and delivering quotes but are not a party to any agreement between you and your clients.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Send spam, fraudulent, or misleading quotes
- Attempt to access other users' accounts or data
- Interfere with or disrupt the Service or its infrastructure
- Reverse engineer, decompile, or attempt to extract the source code
- Use the Service to collect information about others without their consent
- Upload malicious content, viruses, or harmful code
- Resell, sublicense, or redistribute the Service without written permission
- Use automated scripts or bots to access the Service
5. Subscription and Billing
The Service offers free and paid subscription plans. Paid plans are billed monthly through Stripe. You authorize us to charge your payment method on a recurring basis until you cancel.
You may cancel at any time through your account settings or Stripe customer portal. Cancellation takes effect at the end of the current billing period. No prorated refunds are issued for partial billing periods. If your payment method fails, we may retry the charge and may suspend access to paid features after a reasonable grace period (typically 7 days). Your data will be retained during suspension.
We reserve the right to change pricing with 30 days' advance notice via email. Continued use after a price change constitutes acceptance of the new pricing.
6. Refund Policy
Subscription fees are generally non-refundable. If you believe you were charged in error or experience a significant service failure, contact us at contact@sendestimates.com within 14 days of the charge and we will review your request on a case-by-case basis.
7. Electronic Signatures
The Service facilitates electronic signatures on quotes. By using this feature, you acknowledge that electronic signatures collected through the Service are intended to constitute legally binding agreements under the ESIGN Act and UETA. We record the signer's name, IP address, timestamp, and optional drawn signature as part of the signature record.
We are not responsible for the enforceability of any specific agreement between you and your clients. We do not provide legal advice and make no guarantee that electronic signatures collected through the Service will be enforceable in any particular jurisdiction or dispute. You are responsible for ensuring your quotes and agreements comply with applicable laws.
8. Quote Accuracy and Client Relationships
You are solely responsible for the accuracy, completeness, and legality of the quotes you create and send through the Service. We do not verify pricing, licensing, insurance, or any claims made in your quotes. We are not a party to any contract or agreement between you and your clients and bear no liability for disputes arising from your quotes, services, or business relationships.
9. User-Generated Content
You are responsible for all content you upload or create through the Service, including business logos, photos, quote descriptions, and client information. You represent that you have the right to use all content you upload and that it does not infringe on any third party's rights. We may remove content that violates these terms or applicable law without notice.
10. Data Ownership
You retain ownership of all content you create through the Service, including quotes, templates, client information, and uploaded photos. We do not claim ownership of your content. You grant us a limited, non-exclusive license to store, process, transmit, and display your content solely to provide and improve the Service.
11. Intellectual Property
The Service, including its design, code, features, brand name, logos, and documentation, is owned by Apollo Digital Foundry LLC and is protected by intellectual property laws. These Terms do not grant you any right to use our brand, trademarks, or logos except as displayed within the normal operation of the Service (e.g., “Powered by SendEstimates” on free-tier quotes).
12. Indemnification
You agree to indemnify, defend, and hold harmless Apollo Digital Foundry LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights; (d) the content of any quotes you create or send; or (e) any dispute between you and your clients.
13. Limitation of Liability
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL APOLLO DIGITAL FOUNDRY LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
14. Service Availability
We strive for high availability but do not guarantee uninterrupted or error-free service. We are not liable for damages resulting from service interruptions, data loss, delivery failures of quotes via email or SMS, or any errors in quote calculations or formatting. We may perform scheduled maintenance with reasonable advance notice.
15. Dispute Resolution and Arbitration
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in the State of Washington or remotely at the parties' mutual agreement.
YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void.
16. Termination
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason at our discretion with 30 days' notice. You may delete your account at any time through account settings or by contacting us. Upon termination, your data will be deleted within 30 days, except: (a) data required to be retained by law; (b) signature records and accepted quotes, which may be retained for legal compliance purposes; and (c) anonymized data used for analytics.
17. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes at least 14 days in advance via email or through the Service. Continued use after the effective date of changes constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service and may request account deletion.
18. Governing Law
These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law provisions.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Apollo Digital Foundry LLC regarding the Service and supersede all prior agreements and understandings.
21. Contact
Questions about these Terms? Contact us at contact@sendestimates.com.
Apollo Digital Foundry LLC
Washington, United States